Shipping policy

Order preparation

Each Three Generations Bracelet Set is personalized and made to order. Please allow approximately 5–8 business days for your order to be prepared before shipment.

U.S. delivery

Once shipped, U.S. orders typically arrive within 3–5 business days.

Shipping cost

Standard U.S. shipping is free.

Tracking

You'll receive a shipping confirmation email with tracking information as soon as your order has shipped.

Estimated total timeframe

Please allow approximately 8–13 business days from ordering to delivery.

Delays

Please note that carrier delays can occasionally happen. We will reach out to you if there are any indications that shipping will be delayed.

Incorrect address

If the provided shipping address is incorrect, please contact us promptly at hello@newnana.store.